http://wiki.theartofbooks.com/ 2012-01-31T14:42:59-05:00 http://wiki.theartofbooks.com/ http://wiki.theartofbooks.com/lib/images/favicon.ico text/html 2012-01-30T14:08:31-05:00 Samantha http://wiki.theartofbooks.com/doku.php?id=aob_help:shipping_settings&rev=1327950511&do=diff While shipping settings are not required there are some that find them very handy. :) That said let's look to see what kind of options you have to work with. Emails and Packing Slips The top of the page is where you would enter your confirmation email that is sent to your customer when using the ship with email option on the single shipping page or using the bulk shipping option. text/html 2012-01-06T13:24:13-05:00 Rebecka http://wiki.theartofbooks.com/doku.php?id=aob_help:abe&rev=1325874253&do=diff How to find your ABE username, which is different than your sign address: * Go to your ABE books seller account and sign in. * In the tan box click on the Upload link. * On the next page click the Upload your book records link. * This upload file page is where you can find your ABE username text/html 2011-11-30T12:13:11-05:00 Samantha http://wiki.theartofbooks.com/doku.php?id=aob_help:amazon&rev=1322673191&do=diff Open Listing Report (OLR) The first thing you must have to be able to get an OLR is to have a promerchant account with Amazon. If you have one follow these steps: * Sign into your Amazon seller account on their site. * Click on the link that says Inventory Reports * On the next screen click Request Report * When your report is ready go back to the Inventory Reports page * If you don't see your report click the refresh button. * If your file is ready you can click the downl… text/html 2011-11-23T21:15:22-05:00 Susan http://wiki.theartofbooks.com/doku.php?id=aob_help:no_help&rev=1322100922&do=diff We want to do as much as we can to help you in chat, tickets and email. It's important to make sure information flows between AOB and you as a seller in the best possible way to be able to accomplish this. It would be a horrible thing to need help with an upload and because we don't understand what you need we try to help you set up your eBay configuration page. While you might need this help at some point as well, it wasn't your original problem. There are a few things that make it very dif… text/html 2011-11-02T14:09:46-05:00 Samantha http://wiki.theartofbooks.com/doku.php?id=aob_help:auto_script_writer&rev=1320257386&do=diff Repricing your books automatically is dangerous. You can easily bring sales to a screeching halt or keep them soaring with this tool. You have been warned. Having said that, this very powerful tool allows you reprice your inventory using competitive market data in conjunction with Soloist. You can download Soloist from the Tools page. text/html 2011-10-19T13:22:11-05:00 Samantha http://wiki.theartofbooks.com/doku.php?id=aob_help:general_faq&rev=1319044931&do=diff * Who are you? The Art of Books was conceived and developed by Rodger and Michelle Castle of French Lick, IN and Eric Stover of Elkins, WV. We live and run The Art of Books site from a modest home in lovely, nature-rich French Lick, IN as well as several other states. We try to be as open as possible to all support requests. We all live normal lives, just like you. We don't keep ourselves or our staff cooped up in an office building between 8:00 AM and 5:00 PM. To all of us, this is our child a… text/html 2011-10-19T13:14:22-05:00 Samantha http://wiki.theartofbooks.com/doku.php?id=aob_help:inventory_faq&rev=1319044462&do=diff * What are acceptable SKU characters? Some venues do not care what your characters are and other will only process numbers, letters or dashes. Because of this AOB will only allow numbers, letters or dashes. Sticking with these criteria will prevent many common problems. For example Alibris will change dashes to dots on your SKUs. They will accept the dashes, but will change them when an upload is sent. * How do I edit my listings? You may edit everything in your listings. All the venues exce… text/html 2011-10-19T13:02:11-05:00 Samantha http://wiki.theartofbooks.com/doku.php?id=aob_help:history_sales_stats&rev=1319043731&do=diff Sales Statistics This page gives you a breakdown of how your sales are going and where they are coming from. At the top, you can select which month you'd like to review. Just below this is a representation of your earnings and other data in a 3-dimensional format for a quick 'top-level' overview of trends. text/html 2011-10-19T12:57:39-05:00 Samantha http://wiki.theartofbooks.com/doku.php?id=aob_help:ship&rev=1319043459&do=diff Congratulations, you have have orders, but now what are you going to do with them? Ship them you say? Perfect. There are two ways you can use us to ship your items. You can use the single shipping page or the bulk shipping. Which you use depends on how many items you have to ship and how you want to ship them. On this page we'll talk about using the Ship Your Books page. This will allow you to ship your books individually. Let's start at the top. text/html 2011-09-21T19:34:30-05:00 Susan http://wiki.theartofbooks.com/doku.php?id=aob_help:half&rev=1316648070&do=diff AOB/Half.com Integration The half.com integration will use the 'token' from the ebay integration as this is the same system. The buttons on the half.com section of the settings page are disabled until you fetch your ebay token. You will notice that there is no place to enter your username and password, but instead there is an indication as to whether or not a token is present and it's expiration date. Just below the 'active/inactive' buttons is a link for “Fetch new eBay token”. Please text/html 2011-09-17T22:05:16-05:00 Susan http://wiki.theartofbooks.com/doku.php?id=aob_help:general_knowledge_bluk_ship&rev=1316311516&do=diff Bulk Ship for Mac Please note that you MUST set your bulk ship defaults on the Shipping Settings page before you do anything else. And, be sure to read the USPS FAQ help . . it will help you determine which options you need on your Shipping Settings page.