Barnes & Noble

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  • This is for listings directly on Barnes and Noble not the partner program they have through Alibris. :)
You will, also, need to get an sFTP account from BNN and have them set the cycles for your order pulls by specifying your choice on how often your orders are put in the sFTP and available for AOB to pick-up. You can select to have orders transferred only a few times a day, or hourly. The BNN default is to transfer orders to AOB at 9AM, noon, 3PM, 6PM and 9PM.
  • When you activate B&N you will get a message on your venue settings that your information has been verified. This is a false verification. Please make sure you enter your username and password exactly as B&N gives you. You can also log directly into your sFTP account to verify the information.


Packing Slips

BNN requires a long list of information on packing slips for items sold there. To see what is required just log into your BNN account > Help > Packing Slips.

This is a BNN page with FAQs

How do find errors that kept items from being listed as active offers

If you question why an item is not listing on BNN login to your BNN account and follow this path: Inventory > Upload Using File > Most recent upload > upload history. Here you should find a table of your files having been uploaded and any errors that kept items from listing.

I've been selling on BNN through the Alibris partnership and just got approved to sell on BNN directly. What should I do next?

Contact BNN, via email or the phone number below, and ask them if they can assist you with moving your account from the AL partnership to selling direct on BNN .. and ask if they can transfer your Seller Rating to the BNN direct program.

Contact info:


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