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  • F(ile) T(ransfer) P(rotocol), A communications protocol governing the transfer of files from one computer to another over a network.
    • Translation: a file can be sent over the internet and placed in a directory on the receiving end.
    • You basically should think of an FTP, and how it relates to AOB, as a bridge between two systems that may not otherwise be able to communicate. It's a place in the middle where they meet and transfer data.

  • AOB will utilize an FTP in various ways:
  1. There is an FTP account that can be requested as part of your AOB account that will allow you to upload and download files between your machine and your AOB account. Then, too, there are services such as Repriceit.com that can use your AOB FTP to transfer files and update your prices should you elect to use an outside service.
  2. There are FTPs that you will need to set up with some Selling Sites that you will share the login with AOB's Venue Settings to allow us to connect with them, pass files back and forth and efficiently manage your listings.

  • Requests for an FTP account with AOB should be made via your Support Tickets.
    • Please specify your preferred password.
    • The username for your FTP account will be the same as your AOB account.
    • Our staff will respond when the account is set up and will share the login with you for reference.

  • You can login to any FTP account that is not a Secure FTP (sFTP) in a web browser, for read-only access by following these instructions:
  1. Open an internet browser.
  2. In the address bar at the top (where it normally says http://www.theartofbooks.com) enter ftp://ftp.theartofbooks.com. (For non-AOB FTP accounts you'll need to change the ftp.theartofbooks.com to what ever the other host name you're using. Example, BuyBundle is ftp.buybundle.com)
  3. A dialog box will open. In the first line enter your username for that FTP account. In the second line enter your password
  4. Click Login
Congratulations you are now in the FTP account and can see what files are there and the status (a file that has been processed will have a .done extension).

  • To access sFTP accounts such as those with Barnes & Noble, or Presto, or to have more than read-only access to your FTP, you will need to download an FTP Client to access that account.
For Window users we recommend WinSCP from http://winscp.net/eng/index.php.
For Mac users we recomend Cyberduck from http://cyberduck.ch.
However, you can also get a free FTP Client if you don't mind using FireFox Addons at https://addons.mozilla.org/en-US/firefox/addon/fireftp/?src=search

  • Once logged in to your FTP account using an FTP Client you are presented with the main directory as displayed here:

  • If you wish to upload a file of inventory to your AOB account just drag it to this main directory.
    • AOB's processing will pick the file up on its next scheduled cycle (usually within minutes).
    • Files that have been processed will display done in the Type column of your FTP Client and .done as the new file extension.
    • You can leave processed files in this directory or delete them as you wish.

  • Any download requests you initiate in AOB, whether for Inventory, or Sales History, will be found in the downloads sub-directory.
    • Drag them to your desktop if you wish to save them.

  • Orders can be updated with tracking and processed by uploading a tab delimited text (.txt) file that you have named tracking_upload.txt to the shipping_upload sub-directory containing the following headers and data:
    • order_id will be the order id as it's displayed in AOB. (ex: Alibris orders have 'AL' prepended in the AOB display)
    • dc will be your Delivery Confirmation number.
    • shipping_cost will enter the value as your Actual Shipping cost. The dollar amount should not include the dollar sign ($).
    • shipped_method the value of this column will be based on the shipping method and carrier as follows:
usps_mm = Media Mail
usps_fc = First Class
usps_pm = Priority Mail
usps_em = Express Mail
usps_lm = Library Mail
usps_bp = Bound Printed Matter
usps_yp = Standard
fedex_gr = Ground - FedEx
fedex_ai = Air - FedEx
ups_gr = Ground - UPS
ups_ai = Air
dhl_gr = Ground - DHL
dhl_ai = Air - DHL
dhl_gl = DHL Global
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